Emirates dnata Careers | Airport Services Performance Manager
Position: Airport Services Performance Manager
Drive and inspire team members and a large, remote and multi-cultural workforce to ensure the team are driven to deliver the highest hospitality standards. Manage staff through clear direction, feedback,motivation and development. This includes regular communication whilst ensuring fair and consistent management of performance issues in line with the corporate policy and EKAS standards
- Provide direction to the team by setting priorities and ensuring appropriate performance measures (MyBc goals and KPIs) are set and clearly communicated.
- Direct team members to liaise with related departments e.g. HR, Employee Assistance Programme, Local Affairs, on appropriate management of critical cases such as (death in service, serious incidents on duty etc…).
- Invest in the reward, recognition and development of all staff to ensure that they meet the minimum skill bases and are ready to progress to the next level.
- Degree or Honours (12+3 or equivalent)
- Airport Operations.Other 8+ Years
- Experience in Airport Operations/Hospitality
- Experience with at least 5 years of managerial level – preferably in airport and/or customer service industry.
For more details, please visit…
|Title||Emirates dnata Careers | Airport Services Performance Manager|
|Hiring Organization||The Emirates Group|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on The Emirates Group Jobs Site..