Guest Relations Manager , The Savoy Jobs in London | Accor Careers

Position: Guest Relations Manager , The Savoy
The Guest Relations Manager is a part of the Rooms Division Management Team and manages the hotel lobby and arrival/departure experience within the hotel. They ensure accurate communication between department managers, following up on guest requests and problems.

Responsibilities:

  • Act as a point of contact for all guests during their stay and undertake Duty Management responsibilities.
  • Looking after, media, influencers, HNI, long stay guests, leisure and transient business, ensuring they have the most anticipated stay.
  • Liaise with all other departments in the resort in order to assist in facilitating complete guest experience.
  • Create and constantly keep updating a strong preference database.
Offered Salary

Depends on Experience

Gender

Male, Female

Qualification

Bachelors Degree

Experience

1-3 Years

Requirements:

  • Experience at managerial level within a large luxury front of house environment
  • Proven effective development of others
  • Excellent interpersonal and communications skills, both verbal and written
  • Enthusiastic and positive personality with the ability to build trusting relationships
TitleGuest Relations Manager , The Savoy Jobs in London | Accor Careers
Hiring OrganizationAccor
Job LocationLondon, UK
Date PostedNov/11/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
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*This Jobs was Originally Posted on Accor Jobs Site..