Guest Relations Manager , The Savoy Jobs in London | Accor Careers
Position: Guest Relations Manager , The Savoy
The Guest Relations Manager is a part of the Rooms Division Management Team and manages the hotel lobby and arrival/departure experience within the hotel. They ensure accurate communication between department managers, following up on guest requests and problems.
- Act as a point of contact for all guests during their stay and undertake Duty Management responsibilities.
- Looking after, media, influencers, HNI, long stay guests, leisure and transient business, ensuring they have the most anticipated stay.
- Liaise with all other departments in the resort in order to assist in facilitating complete guest experience.
- Create and constantly keep updating a strong preference database.
- Experience at managerial level within a large luxury front of house environment
- Proven effective development of others
- Excellent interpersonal and communications skills, both verbal and written
- Enthusiastic and positive personality with the ability to build trusting relationships
|Title||Guest Relations Manager , The Savoy Jobs in London | Accor Careers|
|Job Location||London, UK|
|Employment Type||Full Time|
*This Jobs was Originally Posted on Accor Jobs Site..