Data Quality Analyst in London | British Council Careers
Data Quality Analyst
Job: Full Time
London, United Kingdom
To design and implement quality control and assurance framework in HR shared services process. You will be responsible for monitoring & reviewing transactions, queries, contracts, workflows etc. and ensuring the accuracy of information is delivered through all channels like telephone, emails & chats
- Design & develop quality assurance framework for various HR processes like Employee central, Onboarding etc.
- Encompass all channels of support like voice, Cloud for computing (C4C), emails, chat in quality assurance model.
- Responsible for process baselining (average handling time, efficiency, effectiveness etc.)
- Implement corrective actions against process non compliances with support of the management.
- Ensures that the team complies to ISO 27001 and IGA related requirements
- Manage Records to ensure compliance to Freedom of information act
- Understanding of HR quality control management
- Proficient in relevant computer applications
- Expert in making QC/ QA reports
- Knowledge of process audits
For more details, please scroll down & see the details.
|Title||Data Quality Analyst in London | British Council Careers|
|Hiring Organization||British Council|
|Job Location||London, UKM, GB|
|Employment Type||Full Time|
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