Customer Success Manager Jobs in London | Ingram Micro Careers

Customer Success Manager Jobs in London | Ingram Micro Careers


Position: Customer Success Manager

As a Customer Success Manager, the successful candidate will operate at the intersection of sales strategy, customer support, product management, technical account teams, and business growth consultation. The overall objectives of this role are to enhance our customers’ overall satisfaction with the CloudBlue partnership, increase usage and adoption of our commerce platform’s rich features and functionality, and achieve all sales quotas and targets.

Responsibilities:

  • Understand our customers’ business and growth objectives related to cloud services via our platform, and advise on tactics and actions to ensure success
  • Achieve Net Revenue Retention targets focusing on account Retention and Expansion.
  • Understand the customer journey helping them to achieve their goals (Partnership, Adoption, Consumption, Expansion and Renewal)

Requirements:

  • 3+ years technology industry experience in customer success, customer service, or sales roles
  • Knowledge of project management best practices that includes goal setting, resource planning, timeline management and communication; formal Project Management training is a plus.
  • Demonstrated excellent verbal, written, and visual communication skills.

For more details, please visit…

Ingram Micro

TitleCustomer Success Manager Jobs in London | Ingram Micro Careers
Hiring OrganizationIngram Micro
Job LocationLondon, United Kingdom
Date PostedJul/04/2022
Base SalaryGBP
Employment TypeFull Time
Valid UntilN/A

Ingram Micro Jobs Jul 2022


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