Customer Service Representative Jobs in London | Novartis Careers

Customer Service Representative Jobs in London | Novartis Careers

Position: Customer Service Representative

The Customer Service Representative will deliver excellence in all customer interactions. The post holder will enable the timely and accurate processing of customer orders and enquiries through excellent customer service and process optimisation. 


  • Complete the order process from receipt of customer orders (planned or otherwise) through to dispatch and then invoice, using the company’s standard procedures.
  • Providing metrics/ reports to stakeholders as required, including commercial teams Patient Safety and the Leadership Team.
  • Monitoring, tracking and updating clients on the status of shipments


  • Excellent written and verbal communication skills.
  • Experience working in a customer service environment.
  • Good IT skills and experience with MS Office

Employer Description
Novartis International AG is a Swiss-American multinational pharmaceutical corporation based in Basel, Switzerland and Cambridge, Massachusetts, United States. It is one of the largest pharmaceutical companies in the world.

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TitleCustomer Service Representative Jobs in London | Novartis Careers
Hiring OrganizationNovartis
Job LocationLondon, United Kingdom
Date PostedJul/09/2022
Base SalaryGBP
Employment TypeFull Time
Valid UntilN/A

Novartis Jobs Jul 2022

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    *This Jobs was Originally Posted on Novartis Jobs Site..