Customer Service Manager Jobs in UAE 2021 | Emirates Flight Catering

Customer Service Manager Jobs in UAE 2021 | Emirates Flight Catering

Customer Service Manager
Job: Full Time
Dubai, UAE

Employer Description
Emirates Flight Catering is an in-flight catering service based in Dubai, United Arab Emirates, which provides catering and support services for Emirates Airline and all other airlines based at Dubai International Airport. It is a subsidiary of The Emirates Group

Job Description
The Customer Service Manager is responsible for managing all aspects of service delivery and contracts for the major client Airlines & Lounges of Emirates Flight Catering (EKFC) and acts as a management interface between the client and internal stakeholders. 


  • Manage the relationship with all assigned customer accounts (portfolio of key accounts – Airlines, Private Aviation Operators and Fixed Based Operators) to ensure business has pertinent information to perform profitably and meet customer expectations.
  • Execution of sales, contracts management and projects effectively and timely through results oriented accounts follow-up to build strong customer base.
  • Responsible for developing and maintaining excellent client relationships by maintaining a clear line of communication between the customer and the internal departments to ensure that Airline Customer Service Level Agreements (SLAs) are met or exceeded.


  • Under graduate or post graduate qualification in Hospitality, Commerce, Business Administration or other relevant qualification
  • 5-7 years’ experience at a key account management position in a customer service environment preferably in aviation, inflight service, airline catering or hospitality industry
  • Proven experience in creating, implementing and managing commercial contracts for large international clients 

For more details, please scroll down & see the details.

Emirates Flight Catering

TitleCustomer Service Manager Jobs in UAE 2021 | Emirates Flight Catering
Hiring OrganizationEKFC Group Company
Job LocationDubai, UAE
Date PostedOct/05/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilOct/09/2021

EKFC Jobs Oct 2021

Browse ALL JOBS, You might be interested in one or check Jobs by following categories

Jobs By Country

United States Jobs

United Kingdom Jobs

Arab Emirates Jobs

Time needed: 1 minute.

How to Apply for Middle East (Saudi Arabia , UAE , QATAR , OMAN , KUWAIT and BAHRAIN) Jobs with Overseas Employments Promoters.

  1. Visit We bring you the most legit Jobs from Overseas Employments Promoters that are approved from Govt of Canada
    Search for your favorite Country and Niche
  2. Still Need Help? Contact CareersHive and we will take care moving forward.

To get latest job updates by email please enter your details below


    You can find Apply here Button on every job to start your application.

    Navigate to CareersHive to find all the related jobs.

    We are always here to help you, please fill the contact form and we will get back to you shortly.

    *This Jobs was Originally Posted on Emirates Flight Catering Jobs Site..