Customer Service & Logistics Manager | Chalhoub Group Jobs in Dubai

Customer Service & Logistics Manager | Chalhoub Group Jobs in Dubai


Customer Service & Logistics Manager – LVMH Perfumes & Cosmetics

Full Time
Dubai, UAE

Employer Description
LVMH Perfumes & Cosmetics Middle East manages 8 different brands including Parfums Christian Dior, Make Up for Ever, Givenchy, Kenzo, Loewe, Acqua Di Parma, Guerlain and Benefit Cosmetics. LVMH P&C Middle East oversees an area of 47 countries in the Middle East, Europe, Africa, and India with subsidiaries and agents’ structures. 

Job Description:
The Customer Service & Logistics Manager will lead the distribution activity of the company, animating a network of 47 countries with various sales channels Travel Retail, Agents, Subsidiaries, Boutiques, and Ecommerce. Under his/her supervision, he/she will manage a dynamic team of 12 people. 


  1. Execute sales strategy by providing a high level of customer service within his / her scope of
  2. Respect and commit on the best customer promise with a tight control on the quality of our orders in terms of On Time In Full and Leadtime
  3. Secure the dispatch of our allocated materials (new products and merchandizing) to secure the on-counter dates of our markets
  4. Smooth the load of the warehouse and secure the brand turnover based on the business priority of the month
  5. Ensure customs and legal compliance in the order processing management
  6. Manage client’s relationships within scope of responsibilities providing relevant and reliable information (product availability, delivery lead-time, shipping contacts, claims discussions etc.)


  1. Proven management experience
  2. Supply Chain and Customer relationship management experience
  3. Customer Caring and Customer orientation approach 
  4. Agile, adaptable, excellent communication skills with senior leaderships
  5. Engineering or Business Master’s degree
  6. Min of 6/8 years of relevant experiences in supply chain and successful experiences as manager
  7. Previous experiences in the Middle East and/or in the cosmetics / luxury industry is a strong advantage

For more details, please scroll down & see the details.

UAE- Chalhoub Group

Customer Service & Logistics Manager | Chalhoub Group Jobs in Dubai
Hiring OrganizationChalhoub Group
Job LocationDubai, UAE
Date PostedMar/07/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilN/A

Chalhoub Jobs Mar 2021

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    *This Jobs was Originally Posted on Chalhoub Group Job Site..