Customer Service Consultant | HSBC Bank Jobs in Carlisle

Customer Service Consultant | HSBC Bank Jobs in Carlisle


Position: Customer Service Consultant
We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential.

Responsibilities:

  • Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
  • Play an integral part in customer education around HSBC digital services and fraud awareness 
  • Identify customers who are in vulnerable situations and determine the best way we can support them

Requirements:

  • Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
  • The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service
  • Be resilient to a continuous changing environment  

For more details, please visit…

HSBC Bank

TitleCustomer Service Consultant | HSBC Bank Jobs in Carlisle
Hiring OrganizationHSBC Bank
Job LocationCarlisle, United Kingdom
Date PostedSep/20/2022
Base SalaryGBP
Employment TypeFull Time
Valid UntilSep/23/2022
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    *This Jobs was Originally Posted on HSBC Bank Jobs Site..