Customer Service Consultant | HSBC Bank Jobs in Carlisle
Position: Customer Service Consultant
We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential.
- Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
- Play an integral part in customer education around HSBC digital services and fraud awareness
- Identify customers who are in vulnerable situations and determine the best way we can support them
- Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
- The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service
- Be resilient to a continuous changing environment
For more details, please visit…
|Title||Customer Service Consultant | HSBC Bank Jobs in Carlisle|
|Hiring Organization||HSBC Bank|
|Job Location||Carlisle, United Kingdom|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on HSBC Bank Jobs Site..