Customer Service Advisor/Healthcare Jobs in Dubai at Transguard Group

Customer Service Advisor/Healthcare
Job: Full Time
Dubai, UAE

Employer Description
Transguard Group is the region’s most trusted expert in security, facilities management, cash services and white collar staffing – and much more in between.

Job Description
We are currently recruiting for a Customer Service Advisor-Healthcare for our Client which is based in Dubai

Responsibilities:

• Review all the enrollment/application forms to ensure they are complete
• Enter all data in CIRIS for policy and endorsements issuance
• Issue all the Medical ID Cards for all the Beneficiaries
• Ensure that all Enrollment/Application documentation is filed and stored in the dedicated manual and/or electronic retrieval system
• Analyze prior-approval requests, negotiate the cases with the medical providers, approve the cases when agreement is reached and enter the claim into Ciris.
• Supervise In-patient claims

Requirements:

• Clinical or paramedical qualifications/ degree required at Tertiary level
• The job requires a sound knowledge of all medical insurance policies and billing policies.
• Computer Skills, Word, Excel and Data entry

For more details, please scroll down & see the details.

Transguard Group