Customer Insights Manager Jobs in Dubai at Emirates Group

Customer Insights Manager
Job: Full Time
Dubai, UAE

Job Description

• Inspire the adoption, development and deployment of innovative and advanced customer insights techniques, tools and products
• Continuously identify new opportunities for customer data acquisition across the airline that could be used for marketing purposes and align on priorities within CCM&B
• Facilitate the creation of the customer segmentation framework in collaboration with the relevant digital, marketing, loyalty and product team counterparts
• Play a key role in the development and administration of the segmentation models and own the commercial application and deployment of these models into our marketing technology ecosystem
• Responsible for analysing overall performance of customer level data-driven marketing across CCMB, service ad-hoc insight requests, and develop visual insight dashboards and reports for consumption by the rest of the department
• Oversee and manage the marketing data platform.

Requirements:

• Experience of working with Marketing & Customer Data: 8+ years
• Degree or Honours (12+3 or equivalent)
• Degree in Computer Science, Maths, Statistics or related quantitative field is preferred
• Experience:in analysing customer behaviour for marketing purposes, including insight generation and segmentation models

For more details, please scroll down & see the details.

The Emirates Group