Customer Experience & Fulfillment Manager | ADIB UAE Jobs 2021

Customer Experience & Fulfillment Manager | ADIB UAE Jobs 2021

Customer Experience & Fulfillment Manager
Job: Full Time
Abu Dhabi, UAE

Job Description
Work of Customer Experience & Fulfilment Manager is to be the Specialist in enhancing the experience via available channels for customers and optimize the delivery of best delivery to customers. Along side being able to create, execute performance marketing strategy for managing digital prospecting and remarketing campaigns with the aim to provide best experience to customers


  • Working with the teams to enhance the digital journeys and approach for enhancing customer experience
  • Manage Expenses:  (AED 6.5 Mn budget – subject to approval)
  • Generate Net Revenue:  AED 11.2 million
  • Serve as a specialist in Customer experience journeys via digital channels
  • Bridges the gap between for the customer ensuring that each touchpoint across the customer journey is engaging, efficient, and effective
  • Manage the development & maintenance of Gen-Y online presence 


  • An understanding of online advertising  landscape include: Paid Search, Aggregators, Programmatic, Display Ads, Engagement Ads, Rich Ad formats, social media listening tools, web analytics, etc..
  • Skills/Qualifications: JavaScript, JQuery, HTML, HTML5, CSS, CSS3

  • Software: Web Editing applications, Angular JS, Adobe CS, expertise on JOOMLA, WORD PRESS, Qualitrics and other CMS applications. UX/UI Development  experience
  • In-depth knowledge of Digital Marketing operations including UX / UI Content marketing, advertising, E-Commerce, Usability.

For more details, please scroll down & see the details.

Abu Dhabi Islamic Bank

TitleCustomer Experience & Fulfillment Manager | ADIB UAE Jobs 2021
Hiring OrganizationAbu Dhabi Islamic Bank
Job LocationP.O.Box 313, Abu Dhabi,Al Bateen Building,5th Floor,
Abu Dhabi, AE
Date PostedNov/15/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilDec/11/2021

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    *This Jobs was Originally Posted on Abu Dhabi Islamic Bank Jobs Site..