Customer Care – Team Lead Jobs in Dubai | Chalhoub Careers

Customer Care - Team Lead Jobs in Dubai | Chalhoub Careers


Position: Customer Care – Team Lead

The Customer Care Team Lead is directly responsible for the performance of the frontline team to maintain a high level of service for all Chalhoub brands.

Responsibilities:

  • Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat).
  • Identify ways to personalize the experience of every customer, whenever possible.
  • Deal with the most difficult customers in a quick, willing, and professional manner, aiming to turn negative situations into positive outcomes and using available resources to solve problems.

Requirements:

  • Customer-centric and people-oriented.
  • You are diplomatic.
  • You possess leadership skills.

For more details, please visit…

Chalhoub

TitleCustomer Care – Team Lead Jobs in Dubai | Chalhoub Careers
Hiring OrganizationChalhoub Group
Job LocationDubai, UAE
Date PostedJun/25/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Chalhoub Jobs Jun 2022


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    *This Jobs was Originally Posted on Chalhoub Group Jobs Site..