Crew Performance Manager | Emirates Group Careers in Dubai

Crew Performance Manager | Emirates Group Careers in Dubai

Crew Performance Manager (Crew Services)
Job: Full Time
Dubai, UAE

Job Description
Drive and inspire Crew Performance Specialist(CPS) and a large, remote and multi-cultural cabin crew workforce to ensure the team are driven to deliver the highest hospitality standards on board. Manage assigned crew through clear direction, feedback, motivation and development


  • Lead and manage the team to ensure they are developed and have the appropriate skill set and knowledge to apply policies and practices
  • Establish and maintain an effective crew performance, based on the feedback and evidence on the performance management system (My Flight Performance
  • Use regular communication to encourage and develop performance on board. Motivate and coach the crew to improve reliability and capability in order to meet the required standards
  • Provide direction to the CPSs by setting priorities and ensuring appropriate performance measures (MyBc goals and KPIs) are set and clearly communicated
  • Manage and direct the team providing support to crew in instances of critical incidents or accidents in Dubai or down-route, disruptive/distressing flights or death in service


  • In-Flight Service.In-flight Administration : 8+ Years
  • Degree or Honours (12+3 or equivalent
  • Previous experience managing Cabin Crew at an international airline will be preferred
  • Experience of delivering results and engagement programs through large work groups

For more details, please scroll down & see the details.

The Emirates Group

TitleCrew Performance Manager | Emirates Group Careers in Dubai
Hiring OrganizationThe Emirates Group
Job LocationDubai, UAE
Date PostedDec/26/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilJan/13/2022

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