Clienteling Business Analyst | Chanel Jobs in London 2021

Clienteling Business Analyst | Chanel Jobs in London 2021

Clienteling Business Analyst
Job: Full Time
London, United Kingdom

Employer Description
Chanel is a French luxury fashion house that was founded by couturière Coco Chanel in 1910. It focuses on women’s ready-to-wear clothes, luxury goods and accessories

Job Description
You will be responsible for consolidating each Division’s (Fashion, Watches & Fine Jewellery and Fragrance & Beauty) vision for clienteling and identify commonalities and specificities


  • Work with teams across the business including marketing, operations, legal, retail staff to fully understand the priorities, strategies and requirements for the application.
  • Coordinate business resource across various departments and regions, leading meetings and workshops
  • Arbitrate between various departments and challenge where necessary
  • Prioritise user requirements and identify gap analysis


  • 7+ years’ experience in Business Analyst role.
  • Experience developing clienteling or digital retail applications (mandatory), multi system integration projects, as well as a good understanding of CRM systems (Salesforce), POS systems (Cegid Y2), Ecommerce (Hybris, Adyen)
  • Excellent documentation and written skills to manage specifications, user stories, process flows, and architecture diagrams

For more details, please scroll down & see the details.


TitleClienteling Business Analyst | Chanel Jobs in London 2021
Hiring OrganizationCHANEL
Job LocationLondon, United Kingdom
Date PostedSep/20/2021
Base SalaryGBP
Employment TypeFull Time
Valid UntilN/A

CHANEL Jobs Sep 2021

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