CID Agent/Operator Jobs in Abu Dhabi at Aloft Hotels

CID Agent/Operator Jobs in Abu Dhabi at Aloft Hotels


CID Agent/Operator
Job: Full Time
Abu Dhabi, UAE

Job Description
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received.

Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider’s customer support line

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Aloft Hotels

TitleCID Agent/Operator Jobs in Abu Dhabi at Aloft Hotels
Hiring OrganizationAloft Hotels
Job LocationAloft Abu Dhabi, Abu Dhabi National Exhibition Centre,
Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates
Date PostedJan/19/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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