Cargo Customer Service Manager Jobs in London at Qatar Airways

Cargo Customer Service Manager Jobs in London at Qatar Airways


Position: Cargo Customer Service Manager
As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Management Team in London as a Cargo Customer Service Manager.Responsible for all service delivery aspects of the Cargo Customer Service. Manage service quality, service levels and revenue generation through teams by adhering to redefined set standards.

Responsibilities:

  • Manage, implement and monitor a Cargo Customer Service Strategy that puts to life the new Cargo Customer Segmentation on a national scale.
  • Act as an interface towards Cargo Sales and Cargo Operations to ensure proper sales and after sales services.
  • Monitor adherence to all Cargo Customer Service SOP to ensure compliance and productive operation.

Requirements:

  • Minimum of High School Qualification / Vocational Qualification /Diploma or Equivalent level or equivalent level with at least 5 years of relevant experience within air cargo/ airfreight industry
  • Strong knowledge of cargo commercial, operations and regulations
  • Management experience, preferably within the airline/logistics/service industry

For more details, please visit…

Qatar Airways

TitleCargo Customer Service Manager Jobs in London at Qatar Airways
Hiring OrganizationQatar Airways
Job LocationLondon, United Kingdom
Date PostedSep/26/2022
Base SalaryGBP
Employment TypeFull Time
Valid UntilSep/29/2022
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    *This Jobs was Originally Posted on Qatar Airways Jobs Site..