Call Center Jobs in UAE 2021 | ADIB Bank Careers

Call Center Jobs in UAE 2021 | ADIB Bank Careers


Call Center Agent
Job: Full Time
 Abu Dhabi, UAE

Employer Description
Abu Dhabi Islamic Bank PJSC is an Islamic bank based in Abu Dhabi city, in the United Arab Emirates

Job Description
To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.

Responsibilities:

  • Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization , call center
  • Proactively offer customer to register IVR and SMS service according to procedures and guidelines
  • Escalate customer queries and complaints as necessary.
  • Follows up with customer via telephone or email following initial sales contact
  • Explain products or services and prices, and answer all the customers questions.
  • Polite and courteous when dealing with customers all the time.

Requirements:

  • Bilingual (Arabic & English)
  • Strong communication skills
  • Ability to interact with customers of all levels
  • Ability to perform basic mathematical computation
  • Good working knowledge of Microsoft Office

For more details, please scroll down & see the details.

Abu Dhabi Islamic Bank 

TitleCall Center Jobs in UAE 2021 | ADIB Bank Careers
Hiring OrganizationAbu Dhabi Islamic Bank
Job LocationP.O.Box 313, Abu Dhabi,Al Mina Area, Abu Dhabi, AE
Date PostedOct/01/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilOct/28/2021

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    *This Jobs was Originally Posted on Abu Dhabi Islamic Bank Jobs Site..