Position: Bellman
We are looking for a new talent to play a vital role in our Concierge department working alongside a fantastic team

Responsibilities:

• Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
• Maintains accurate records / documentation, as per operational and organizational requirements.
• Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
• Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights & TV function, safe, AC, fire exit, etc.)