Automation and Customer Engagement Lead | Uber Jobs in Dubai
Uber Technologies, Inc. is an American mobility as a service provider. It is based in San Francisco with operations in approximately 72 countries and 10,500 cities.
Position: Automation and Customer Engagement Lead
The role demands great product knowledge/technical depth, design thinking, high bar for quality, bold innovation, and a mentality of starting with the needs of our customers. You will be using best of breed technologies (including chatbots, AI/machine learning, NLP) and innovative design thinking to accomplish this at a scale that has never been done before in the industry.
- Define customer segmentation that will allow to optimize automated flows including R&A spending for both Rides and Eats.
- Collaborate on customer engagement topics cross functionally with EMEA Rides and Eats regional, central, strategic programs teams.
- 8 years experience in project or product management coming from a technical program management background.
- Solid technical aptitude and an ability to understand technical designs / flows / implementation, challenges and risks. Willingness to develop deep SME and technical knowledge into a domain.
For more details, please scroll down & see the details.
|Title||Automation and Customer Engagement Lead | Uber Jobs in Dubai|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Uber Jobs Site..