Automation and Customer Engagement Lead | Uber Jobs in Dubai

Automation and Customer Engagement Lead | Uber Jobs in Dubai


Employer Description
Uber Technologies, Inc. is an American mobility as a service provider. It is based in San Francisco with operations in approximately 72 countries and 10,500 cities. 

Position: Automation and Customer Engagement Lead
The role demands great product knowledge/technical depth, design thinking, high bar for quality, bold innovation, and a mentality of starting with the needs of our customers. You will be using best of breed technologies (including chatbots, AI/machine learning, NLP) and innovative design thinking to accomplish this at a scale that has never been done before in the industry.

Responsibilities:

  • Define customer segmentation that will allow to optimize automated flows including R&A spending for both Rides and Eats.
  • Collaborate on customer engagement topics cross functionally with EMEA Rides and Eats regional, central, strategic programs teams.

Requirements:

  • 8 years experience in project or product management coming from a technical program management background.
  • Solid technical aptitude and an ability to understand technical designs / flows / implementation, challenges and risks. Willingness to develop deep SME and technical knowledge into a domain.

For more details, please scroll down & see the details.

Uber

TitleAutomation and Customer Engagement Lead | Uber Jobs in Dubai
Hiring OrganizationUber
Job LocationDubai, United Arab Emirates
Date PostedMay/10/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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