Assistant Manager, Client Experience | Sephora Jobs in Seattle, WA

Assistant Manager, Client Experience
Job: Full Time
Seattle, WA, USA

Employer Description
Sephora is a French multinational retailer of personal care and beauty products. Featuring nearly 3,000 brands, along with its own private label, Sephora Collection, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, body lotions and haircare

Job Description
As a Assistant Manager, Client Experience, you will be assigned oversight of all Worlds on-stage within a specific Sephora location. Worlds at a Sephora store include Color, Skincare, Sephora Collection or Fragrance or a combination of these Worlds. You are responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives

Responsibilities:

1. Be aware of the store’s sales performance & opportunities ensuring that the employees are aligned with goals
2. Regularly act as the Client Experience & Logistics Leader within the store
3. Engage with employees & clients on-stage whenever possible
4. Ensure proper zoning on stage to support client needs and adjust staffing levels as needed
5. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

Requirements:

1. One to three years’ experience in a similar role at a similar volume store or equivalent internal experience
2. Proven ability to influence peers and provide feedback
3. Ability to demonstrate strong client service skills
4. Demonstrated effective time management and problem-solving skills
5. Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays

For more details, please scroll down & see the details.

US – Sephora