Aramex Careers | Customer Service Jobs in Abu Dhabi

Customer Service Executive
Job: Full Time
Abu Dhabi, UAE

Employer Description
Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates. 

Job Description

  • Focal point for customer’s shipping requests for land, sea and air freight. Coordinate with     internal operations on all shipping requests
  • Provide freight solutions to customers for land, sea and air freight
  • Manage end to end shipment life cycle liaising with all internal and external stakeholders
  • Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
  • Responsible for all KPIs and SLAs agreed with allocated customers
  • Drives solution of customer complaints by solving it directly or assigning tasks to other function


  • 3-5 years’ experience in Freight Forwarding / Freight in general – mandatory experience
  • 2-5 years’ experience of Customer Service preferably handling key business clients
  • Good product knowledge (land, sea and air freight)

For more details, please scroll down & see the details.


TitleAramex Careers | Customer Service Jobs in Abu Dhabi
Hiring OrganizationAramex
Job LocationAbu Dhabi, UAE
Date PostedFeb/03/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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